Mexico City, MX.– Zapaterías Candy is a Mexican shoe store chain that is part of Grupo Andale, a company with high values ​​of commitment and quality. They currently have more than 50 stores, with presence in 10 states of the Mexican Republic, which operate through Teamwork Commerce’s omnichannel software.

In May 2021, Teamwork Commerce and Zapaterías Candy launched a new omnichannel strategy, incorporating Point of Sale (POS), Order Management (OMS), Inventory Control, CRM and Ecommerce solutions.

Alejandro Martínez Álvarez, Operations Director of Zapaterías Candy, shares his experience using Teamwork Commerce: “Zapaterias Candy found a great ally in Teamwork, a high-tech software that is capable of adapting to the specific requirements we needed. It allowed us to connect an omnichannel platform where we have all the information from our stores to make better decisions. We have greatly improved internal processes. The best thing about this system is that you always keep improving.”

Teamwork Commerce is a natively integrated retail management solution, meeting the most demanding needs of the industry. Candy’s staff now have the most innovative technology, and thanks to the use of Apple iPads, they can move throughout the store to help their customers.

Teamwork allows Zapaterías Candy to have complete visibility of inventory across their locations. The platform also communicates to the Ecommerce and the Marketplaces to have item availability in real time. This provides endless possibilities for the clients, since it allows salespeople to search for different items in the inventory and locate them in another store.

Creating a personalized customer experience is essential for Candy, which is why they have a secure CRM platform that provides customer information. When a customer makes his first purchase, he/she is registered in the system, allowing the company to visualize the purchasing habits. Thanks to the loyalty program provided by Teamwork Commerce, the customers generate rewards that translate into custom discounts, and provide more sales opportunities.

Teamwork Commerce is an omnichannel solution that provides retailers with POS, OMS, Inventory Control, CRM and Analytics. As a leading partner of Apple, Teamwork is constantly evolving and ensures the use of cutting-edge technology. The world’s leading retailers use Teamwork Commerce to create a customer-centric omnichannel experience and be frictionless. For more information, visit www.teamworkcommerce.mx

TAMPA, Fla., Feb. 21, 2022 /PRNewswire/ — Teamwork Commerce, a retail management software developer, and Google Cloud have combined their services to enable retailers to provide products seamlessly and more efficiently to their customers.

To help retailers face the new challenges of post-pandemic times, Teamwork partnered with Google Cloud to launch a powerful backend, which was once reserved for enterprise clients only, to all clients on the new Teamwork POS Pro platform.

Google Cloud’s Partnership Advantage

Together, Teamwork Commerce and Google Cloud will help retailers solve their most challenging issues such as capturing omnichannel revenue growth, driving operational efficiencies, and becoming a customer-centric, data-driven retailer.

Teamwork moved to Google’s Kubernetes Engine to assist with an increase of eCommerce users around the holidays. Kubernetes has allowed Teamwork retailers to not overload the system when thousands of people want to perform tasks like checking the balance of their gift card or placing an order.

Compliance is becoming more and more crucial in different regions. Teamwork Commerce’s global cloud headquarters (CHQ), runs on Google Cloud, allowing retailers that operate or sell in different countries to better follow compliance in any fiscal region they may be operating in.

About Teamwork Commerce

Teamwork Commerce is a leading Omnichannel Solution, providing retailers with Point-of Sale, Order Management, Inventory Control, CRM, and Analytics. They also boast an ecosystem of integrations with top solutions making unified commerce a seamless activity. Teamwork works closely with its partners to ensure it utilizes cutting-edge technology to meet the needs of the ever-changing retail landscape. Top retailers in over 20 countries globally use Teamwork Commerce to take the friction out of retail, providing their customers with the best possible experience. To learn more, visit us at www.teamworkcommerce.com.

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