CLEARWATER, Fla., Feb. 19, 2024 /PRNewswire/ — Teamwork Commerce, a global retail management software, has today announced that it has successfully deployed its Mobile Point of Sale (POS) solution to REISS, the premium British fashion brand, in all of the retailer’s US brick and mortar stores. With a short rollout period taking place over only a couple of weeks, the technology has gone live in 9 REISS locations across the country.

With over 250 points of sale worldwide, REISS is a modern fashion house offering attainable luxury collections to its customers. Focused on driving growth in the US, its second largest market behind the United Kingdom, REISS’ partnership with Teamwork Commerce seeks to modernize the brand’s technology capabilities, utilizing the latest innovation in mobile POS to deliver exceptional customer experiences while enhancing in-store efficiency.

Operating exclusively on iOS devices, Teamwork Commerce’s Mobile POS system leverages Apple’s user interface to create simple and fast checkout processes for in-store associates and customers alike. Capable of completing transactions from anywhere on the shop floor through a range of payment methods, Mobile POS allows staff to provide shoppers with a seamless, high-quality in-store experience.

Claire Joel, IT Director, REISS, said: “We have been impressed by Teamwork Commerce’s technology; both in its ability to streamline in-store operations and deliver top-tier customer experiences. The ease of use of the solution, alongside the functionality it offers, meant the decision to roll the POS solution out to our US stores was an easy one to make.”

“As we continue to expand our operations across the US, we know the important role that innovative retail technologies can play in creating a robust and reliable foundation for our operations. Teamwork Commerce provides us with scalable technology, both in volume and wider solution capability. We look forward to expanding our use of the Teamwork Commerce solution in 2024.”

Michael Mauerer, CEO, Teamwork Commerce, said: “With evolving consumer demands and expectations, customer experience in today’s retail landscape should be a top priority for any brand. REISS’ dedication to delivering these experiences is testament to the organization’s forward-thinking approach. With its exciting growth plans for the US market, we are confident in our ability to help REISS continue to utilize the most advanced technologies available in the market, starting at the point of sale.”

About Reiss
Reiss is a modern fashion house creating attainable luxury collections for men, women and children, since 1971. From its birthplace in London to now being present in over 18 countries and 266 points of sale, Reiss is synonymous with being timeless, authentic and with a focus on quality. A truly global brand, Reiss offers a complete wardrobe.
https://www.reiss.com/ 

About Teamwork Commerce
Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalized experiences through invisible technology. Trusted by top retailers globally including, Moose Knuckles, Colorado Rockies, Asics, Milwaukee Bucks, Catbird and Paul Stuart. Learn more at https//teamworkcommerce.com

Novel technology collaboration integrates real-time loyalty information into the checkout screen to improve fan experience at merchandise concession stands

Teamwork Commerce, a global retail management solution, and LAVA, a real-time AI data platform that delivers unparalleled brand engagement, have partnered to enhance the experience of sports fans at the point of sale (POS). The initial partnership integrates fan loyalty and real-time marketing campaign benefits at Teamwork Commerce POS locations within sporting stadiums and arenas, enabling teams to streamline and enhance the game-day experience of their fans.

Powered by its unique, real-time AI data activation technology, LAVA gives Teamwork Commerce customers the ability to engage, influence, and delight consumers ‘in the moment’ — which helps loyalty managers create personalized experiences that drive engagement, deepen loyalty, and generate incremental spend.

The combination of Teamwork Commerce and LAVA was successfully deployed with an NFL team this season, where the integration enables the team season ticket member ID lookup, retrieval of the fan’s member discounts and stored value balance, and subsequent redemptions through Teamwork Commerce’s POS devices.

Dave Landa, chief business officer at LAVA, explained, “Fans are the most important aspect of any brand, and brand and loyalty managers must do everything in their power to engage the social network that is their fan base, including consistently delivering a memorable in-person brand experience with each interaction, be it in person or in digital.

“Our partnership with Teamwork Commerce helps our joint clients achieve this goal. By integrating our two systems, clients can easily deploy long-term loyalty benefits as well as real-time, in-the-moment campaigns for fans that can be seamlessly redeemed at all appropriate POS locations, providing fans with memorable surprise-and-delight moments.”

Amber Hovious, VP of marketing and partnerships at Teamwork Commerce, added, “We are committed to helping sports teams provide value to their fans at every opportunity. The point of sale is the final touchpoint of any transaction, and it is our goal to help our customers deliver exceptional experiences that leave fans feeling valued and satisfied.

“Our partnership with LAVA helps us to facilitate this in a unique way, creating personalization that helps franchises create bespoke interactions that provide meaningful value to enhance the excitement of game day.”

The two companies see additional opportunities for collaboration beyond the sports and entertainment sectors. Next week, LAVA and Teamwork Commerce are participating in NRF 24, the National Retail Foundation’s annual conference, where they will discuss how sports-fan-type engagement and loyalty can be brought to the retail sector.

Florida, US – December 2023: Teamwork Commerce, a leader in technological solutions for retail, has today announced its collaboration with leading sporting goods retailer, Innovasport. Having gone live with its Point of Sale (POS) solution in over 250 Innovasport locations across Mexico, Teamwork Commerce has successfully deployed over 2,000 POS terminals within the retailer’s stores.

Specializing in the sale of footwear, clothing and sports accessories from leading global brands, Innovasport is recognized for its constant innovation, quality and the unique experience it offers its customers. With Teamwork Commerce’s POS terminals integrating with the Innovasport online store, the retailer can now offer a range of omnichannel capabilities to its customers, including Buy Online Pickup In-Store (BOPIS) and Ship to Store with same-day delivery. Innovasport can now deliver a frictionless shopping experience between online and in-store interactions.

Features within Teamwork Commerce’s Point of Sale solution include: user management – with roles and permissions included; loyalty integration, virtual gift cards, real-time inventory connectivity across all channels, and an Employee Benefit Program, offering exclusive discounts for Innovasport’s internal staff.

Further to POS deployment, the partnership between Teamwork Commerce and Innovasport has also started additional initiatives for the retailer. This includes Item Personalization and Referenced Payments systems, respectively. With these features integrated, customers will be able to start their purchases online, add products to a wishlist and complete the purchase in any physical store of their choice. 

Teamwork Commerce’s open architecture will allow this solution to integrate seamlessly with Innovasport’s Enterprise Resource Planning (ERP), as well as its Order Management System (OMS) and eCommerce platform, optimizing Innovasport’s internal processes for greater efficiency and simplified operations.

Sergio Borrego, CTO of Innovasport, said: “This collaboration not only improved our operations, but also strengthened our connection with customers by providing a unified experience in physical and online stores. Payment flexibility, platform stability and customer service have been optimized thanks to this collaboration.

“We are excited by the benefits in the store management, and the ease of adding new functions according to our needs. In conclusion, this collaboration was key to offering a quality service and a satisfactory experience for our customers.” 

Ricardo Castañon, Director of Teamwork Commerce Mexico, said: “Technology plays such an important role in providing high-quality customer experiences in today’s environment. Innovasport’s determination to push the boundaries of retail innovation is allowing the business to deliver these experiences. Equipped with efficient Point of Sale and seamless omnichannel fulfillment capabilities, Innovasport is future-proofing its operations with evolving customer expectations in mind.”

About Innovasport

Innovasport is a renowned chain of sports stores in Mexico that stands out by integrating sports into everyday life, promoting an active and healthy lifestyle through its wide range of products. Specialized in footwear, clothing and sports accessories from leading global brands, Innovasport is recognized by its constant innovation, its quality and the unique experience it offers its customers. Its commitment to excellence is reflected in the close collaboration with suppliers and recognized brands, always seeking to provide a differentiated style for every sports lover. https://www.innovasport.com/

About Teamwork Commerce

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control and Reporting. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalized experiences through invisible technology. Trusted by top retailers globally including, Moose Knuckles, Colorado Rockies, Asics, Milwaukee Bucks, and Catbird. https://teamworkcommerce.com

New features in Teamwork Commerce will be built with Google Cloud’s foundation models and generative AI capabilities in Vertex AI

Clearwater, Florida — October 9th, 2023 — Teamwork Commerce, a global retail management software, has today announced a new partnership with Google Cloud to develop new generative AI features in its industry-leading mobile Point of Sale (mPOS) and Order Management System (OMS). This partnership will bring a fusion of Teamwork’s innovative retail solutions with Google Cloud’s generative AI capabilities, with the intent to redefine and uplift the retail experience for enterprise retail organizations.

Teamwork Commerce is the retail management solution of choice for global retail organizations. With advanced omnichannel capabilities, the organization provides retailers with a unified view of inventory, orders, and customer data. Teamwork Commerce has worked in partnership with Google Cloud to solve complex issues that global retail organizations face. Its integration with Google Cloud generative AI brings cutting-edge technology to the hands of retailers and their customers.

With accelerated changes in customer behavior, the need for technology-driven efficiencies could significantly enhance customer experience. The integration of generative AI models into Teamwork Commerces mPOS and OMS applications offers many opportunities for retailers to improve efficiency, customer engagement, and sales.

As part of the new collaboration , mobile devices carried by retail associates will include a generative AI assistant specifically trained to help with inventory questions, allowing staff to quickly check backroom stock or other locations for specific customer requests.

Additionally, retail associates can utilize a generative AI model that can create natural language summaries of current inventory levels, sales trends, and other important metrics. These reports can be shared with staff to better inform them of evolving product trends and customer interests The new partnership will also allow retailers to utilize an AI-powered generative search engine to quickly customize and configure settings to optimize organizational workflows. Retail organizations often see differences in the way each geographical brick-and-mortar location operates. A retail software solution that is agile in configurability allows global organizations to adapt to differences in global markets. Executives will also be able to access live and historical performance using free-form text questions.

Amber Hovious, VP of Marketing and Partnerships, Teamwork Commerce, explains how this technology will provide value to the global organizations Teamwork serves:

“The integration with Google Cloud  generative AI in Teamwork’s enterprise retail solution will allow the global retailer to serve their customers better at every touch point.

“We’re proud that Teamwork Commerce will tap into Google Cloud’s generative AI capabilities to help retail organizations of all sizes create better buying experiences and ultimately drive more revenue,” said Rodrigo Rocha, Head of AI and Business Applications Partnerships at Google Cloud.

About Teamwork Commerce

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalized experiences through invisible technology. Trusted by top retailers globally including, Acne Studios, The Row, Asics, Princesse Tam Tam, Comptoir des Cotonniers, and Moose Knuckles. Learn more at www.teamworkcommerce.com