Behind every seamless retail transaction is a team of staff working hard to make it happen. As customer expectations grow and staff shortages continue to be a persistent problem, retailers must find a sustainable solution that allows brands to meet consumer demands despite labor shortages.

From managing inventory to assisting customers and keeping shelves stocked, there are plenty of manual tasks that consume a significant portion of staff time. However, if these repetitive tasks can be automated, streamlined, and optimized, the burden on staff can ease, instead allowing them to focus on providing valuable shopping experiences. Artificial intelligence (AI) can deliver the antidote, not to replace human staff, but to empower them. Enabling employees to work smarter, AI can significantly reduce the burden on in-store associates, and help staff cater to evolving customer demands seamlessly.

In this blog, we’ll dive into 3 ways AI can take the burden off retail associates…

1. Removing the stress of repetitive tasks: AI-powered automation

One of the major elements contributing to the increased burden on staff is the daily repetitive, time-consuming tasks that can significantly disrupt the flow of in-store operations. This ranges from manually checking stock levels, forecasting upcoming inventory needs, and creating discounts and promotions on items selling slow.

How does AI solve this problem? By leveraging AI-powered inventory solutions, retailers can enable automated inventory tracking in real-time. This allows them to keep track of stock counts in real-time, predict inventory requirements, and even create discounts on low-selling items. This can significantly free up the burden on staff of manual inventory-related tasks, allowing them to focus on more valuable jobs with ease. Meanwhile, AI-enabled systems can also trigger reorders or transfers from warehouse to store automatically based on dynamic stock thresholds, reducing staff oversight.

2. Letting AI take over routine query handling

Day-to-day generic customer queries often consume staff time, adding to their workload. AI-powered chatbots can help staff manage customer queries. Both online and in physical stores via kiosks or mobile apps, AI-powered chatbots can answer general customer queries.

Teamwork Commerce is working with Google Cloud to integrate generative AI into its mobile point of sale (POS). The mobile POS will include a generative AI assistant specifically trained to help with inventory questions, allowing staff to quickly check backroom stock or other locations for specific customer requests, reducing burden.

Additionally, AI-enabled smart dressing rooms can make meaningful suggestions for customers related to alternative sizes, styles, or complementary products based on what the shopper tries on. Managing day-to-day queries and manual operations, AI allows human staff to focus on meaningful interactions such as building relationships, resolving complex issues, and creating memorable shopping experiences.

3. Simplifying personalization

AI tools can make it easy for staff to personalize shopping experiences for customers, reducing the need to spend hours manually trying to understand what is suitable for whom. AI tools can analyze customer behavior, preferences, and purchase history to instantly generate personalized product suggestions without manual input from staff. This allows associates to easily tailor customer shopping experiences without adding any extra burden.

In fact, AI tools can also serve as virtual personal shoppers, helping customers choose the right product based on inputs like style, size, and previous purchases. This minimises the need for human intervention, allowing associates to focus more on valuable tasks.

Begin to act now

There’s no denying that human connection plays a critical role in retail success. However, that connection thrives when staff aren’t bogged down by manual and time-consuming processes. By enabling retailers to automate time consuming tasks, support floor associates, and optimize planning and strategies, AI eases the burden on human workforce and offers employees the breathing room they need to focus on customer satisfaction. Instead of using AI to replace human workforce, brands who leverage AI to empower their staff will likely thrive in the near future.

Looking to navigate how tech can empower your staff? Get in touch.

Original Link Here: https://www.prnewswire.com/news-releases/vento-motorcycles-usa-adopts-teamwork-commerces-omnichannel-retail-technology-to-accelerate-expansion-in-mexico/

MEXICO CITY, May 15, 2025 — Vento Motorcycles U.S.A., a renowned U.S.-based manufacturer of motorcycles, scooters, ATVs, and off-road vehicles, has taken a significant step forward in its growth and modernization strategy by selecting Teamwork Commerce as its new Point of Sale (POS) and omnichannel retail technology solution for all locations in Mexico.

With a strong presence in key cities such as Mexico City, Guadalajara, Monterrey, and other regions across the country, Vento has begun the implementation process of Teamwork Commerce’s omnichannel solution, aiming to boost its expansion in Mexico starting in June of this year.

Teamwork’s omnichannel solution will support all of Vento’s daily operations with integrated functionalities such as a modern Point of Sale system, seamless ERP integration, payment processing, serial number tracking, and electronic invoicing, all within a unified, cloud-native platform.

“For us, technological innovation is a key element in the experience we deliver to our customers and dealers. At Vento, we are constantly seeking to streamline our processes and adapt to an increasingly dynamic market. We chose Teamwork Commerce because it’s a scalable, omnichannel solution that perfectly aligns with our growth vision in the Mexican market. This partnership marks a strong step toward a more efficient, connected, and future-ready operation,” mentioned the President of Vento Motorcycles U.S.A in Mexico.

Thanks to this partnership, Vento will benefit from centralized operations, faster sales transactions, and complete nationwide inventory control. These enhancements will significantly improve the customer experience, both in-store and across future digital initiatives.

Ricardo Castañón, Director of Teamwork Commerce Mexico, added:
“Vento is a brand with a strong footprint in the Mexican market and a clear focus on innovation. This implementation is a strategic opportunity to elevate their retail operations through a robust, fully integrated omnichannel solution. At Teamwork Commerce, we bring deep retail expertise to ensure a smooth transition, leveraging advanced tools that are essential for efficient operations in the powersports industry.”

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About Teamwork Commerce:

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control, and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalised experiences through invisible technology. Trusted by top retailers globally including, Asics, Petco, Prada Mx, Weber and InnovaSport. Learn more at https://www.teamworkcommerce.com/

About Vento:

Vento Motorcycles USA is a motorcycle brand with American engineering and a strong presence in the Mexican market, dedicated to providing accessible, reliable mobility solutions with cutting-edge design. With an extensive network of dealerships and distributors throughout Mexico, Vento has established itself as one of the leading brands in its segment, offering motorcycles, scooters, and all-terrain vehicles tailored to the needs of today’s consumer. Learn more at https://www.vento.com/

https://www.prnewswire.com/news-releases/teamwork-commerces-clint-ridenour-to-speak-at-future-stores-2025-302453989.html?tc=eml_cleartime

Tampa, Florida – 13, May 2025: Teamwork Commerce, a global retail management and leading omnichannel solution, has today announced that Clint Ridenour, Technical Services Director and Client Success Manager, will be speaking at Future Stores 2025, featured on the event’s day one panel, Making the Store Your Best Customer Engagement Tool. The session takes place on June 4, 11:20am – 11:50am at the event. With a deep history of driving retail customer success through technology, Clint will discuss the importance of showcasing brands through store design, boosting customer engagement and creating meaningful interactions. 

Future Stores 2025 focuses on bridging digital and in-store experiences. The event will feature case studies, panels, and tech demonstrations, exploring experiential retail, omnichannel strategy, and cutting-edge store design. The event brings together senior retail executives to explore the evolving role of physical stores, with a range of high-profile speakers from some of the world’s biggest retailers and technology companies.  

Physical retail isn’t just about transactions. It is about experiences. Featured on the panel alongside fellow retail thought leaders, Clint will explore how successful retailers use their stores to immerse customers in the brand and create a seamless journey through omnichannel integrations. He will highlight the importance of fostering a sense of community within stores to understand what consumers want, and the role in which Teamwork Commerce plays in the transformation for meaningful customer interactions. 

Clint Ridenour, Technical Services Director and Client Success Manager, Teamwork Commerce said: “My true passion lies in bridging the gap between retail operations and cutting-edge technology solutions that not only meet but exceed client expectations. I focus on helping retailers turn complex challenges into actionable strategies that drive measurable results. I’m looking forward to sharing my knowledge and insights during the Future Stores panel to empower and uplift retailers in their operational physical store strategies.”

The Teamwork Commerce solution is a powerful, unified technology stack designed to empower retailers worldwide and meet the needs of the ever-changing retail landscape. Teamwork Commerce will be located at booth 7 featuring its RFID-Powered Self-Checkout and Enterprise Point-of-Sale (POS) and Order Management System (OMS). Teamwork Commerce’s RFID-Powered Self-Checkout solution allows customers to complete their checkout transactions within seconds, automatically scanning items with unparalleled accuracy. This enables retailers to delivery top-tier customer experiences and enhance consumer satisfaction. 

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About Teamwork Commerce 

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalised experiences through invisible technology. Trusted by top retailers globally including Moose Knuckles, Colorado Rockies, Asics, Milwaukee Bucks, Catbird and Paul Stuart. Learn more at https://www.teamworkcommerce.com/

https://www.prnewswire.com/news-releases/bluebird-and-teamwork-commerce-unveil-game-changing-rfid-solution-302445157.html?tc=eml_cleartime

TAMPA, FL – May 1, 2025 – Bluebird Inc., a global leader in enterprise mobile solutions, has partnered with Teamwork Commerce, a leading provider of retail management software, to launch a next-generation RFID integration that transforms how retailers manage inventory.

The integration pairs Bluebird’s high-performance RFR901 RFID scanner with Teamwork Commerce’s PRO for iPhone, allowing retailers to complete fast and accurate inventory counts directly from their Apple devices. With productivity in mind, the RFR901 device is an ergonomic scanner shaped to be easy to hold and comfortable even with repeated use. Capable of scanning over 1,300 tags per second at distances of up to 10 meters, the solution ensures data is instantly synchronized across all POS PRO devices.

By enabling real-time visibility into inventory, retailers can track products with precision and efficiency. The integration also supports critical supply chain workflows, including purchase receipts, and transfer orders. Retailers benefit from streamlined operations across both Teamwork-managed and third-party warehouse systems.

Aleksander Martyshko, Sr. Software Mobile Architect at Teamwork Commerce, commented: “In today’s dynamic retail environment, inventory accuracy is the cornerstone of success. Our partnership with Bluebird will empower retailers with cutting-edge tools to maintain real-time stock visibility, ultimately skyrocketing customer satisfaction and driving unprecedented sales growth.”

Echoing this sentiment, Jinoh Kim, CEO of Bluebird Inc.”As the retail industry continues to evolve, innovation and precision are key to staying ahead. At Bluebird, we are proud to partner with Teamwork Commerce, a true leader in retail technology, to bring our advanced RFID solutions to the market. Together, we are empowering retailers with the tools they need to achieve unmatched inventory accuracy and operational excellence.”

Designed for vertically integrated and mono-brand retailers, this solution simplifies internal transfers and warehouse operations, allowing brands to focus on innovation, customer experience, and scaling their business. The partnership marks a new milestone in retail efficiency, delivering a smarter, faster, and more accurate approach to inventory management.

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About Teamwork Commerce

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control, and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalised experiences through invisible technology. Trusted by top retailers globally including, Moose Knuckles, Colorado Rockies, Asics, Milwaukee Bucks, Catbird, and Paul Stuart. Learn more at  https://www.teamworkcommerce.com/

About Bluebird Inc

Bluebird is a global leader in enterprise mobility and rugged device solutions, known for delivering innovative, high-performance technology trusted by industries such as retail, logistics, and healthcare in over 120 countries. Its extensive portfolio includes handheld devices, tablets, mobile payment terminals, and RFID solutions—engineered for reliability and versatility across diverse business environments.

As a total enterprise IoT solution provider, Bluebird offers more than just hardware—delivering expert consulting and tailored infrastructure solutions to support the evolving needs of modern enterprises. With a strong focus on research and development, the company continues to drive innovation and unlock new opportunities in a rapidly changing technological landscape. Learn more at https://www.bluebirdcorp.com

April 29th, 2025 – London, UK: Teamwork Commerce, a global retail management and leading omnichannel solution, today announces its partnership with ShippyPro, a global shipping platform that helps businesses automate shipping, tracking and returns while optimising delivery costs. The partnership will enable retailers to seamlessly manage their order fulfilment and returns processes through Teamwork Commerce’s Mobile Point of Sale (POS) application.

ShippyPro is a complete shipping hub solution that helps merchants worldwide easily ship, track, and return in-store, store-to-store and eCommerce orders, providing an all-in-one solution that simplifies and automates their shipping strategy. Integrating directly into the Teamwork Commerce Mobile POS platform, retailers can seamlessly create labels, reduce processing times and ensure accurate and consistent order fulfilment. ShippyPro Optimizer also gives retailers complete visibility into key shipping KPIs, enabling them to improve delivery performance, reduce costs, and elevate the customer experience with actionable insights.

Through Teamwork Commerce, ShippyPro provides the easiest way to ship, track and return commerce orders within one application, eliminating the need to toggle between multiple apps when shipping items from different locations. Teamwork Commerce’s technology allows retailers to configure advanced settings, including available shipping methods, restrictions, and automated workflows – such as generating return labels when necessary. Once the shipping label is generated and printed within the POS, it is automatically updated within the Order Management System (OMS), ensuring real-time accuracy across channels. This integration empowers retailers to set up personalized and efficient shipping experiences directly within their existing Teamwork operations.

The technology can also streamline carrier management by automatically populating the available services based on the fulfilment capabilities of each carrier. This includes Ground, Economy, Next Day, Express and Standard deliveries. This integration supports popular shipping methods worldwide, including the US, Canada, UK, Europe and Mexico, with access to a full list of 171 options. Retailers can seamlessly manage their global shipping operations from one centralized database.

Francesco Borghi, CEO & Founder ShippyPro, said: “Our mission is to build the logistic infrastructure for global commerce, empowering brands to operate smarter and deliver the best possible experiences through fulfillment. Our partnership with Teamwork Commerce allows retailers to strengthen their omnichannel offering from their POS. Retailers now have enhanced access to fulfillment data and capabilities to meet customer needs more efficiently, ultimately gaining full visibility on shipping KPIs to reduce delivery costs, improve carrier performance and grow the brand globally.”

Amber Hovious, VP of Marketing and Partnerships, Teamwork Commerce, said: “At Teamwork, we recognize that growth and success is important to retailers and understand that each business has unique needs. This partnership allows retailers to significantly and seamlessly enhance their fulfilment capabilities, ensuring reliable operations that deliver long-term success.  This enables retailers to streamline their logistics and optimize costs, all while creating high-quality experiences for consumers.”

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About Teamwork Commerce

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalized experiences through invisible technology. Trusted by top retailers globally including, Acne Studios, The Row, Asics, Princesse Tam Tam, Comptoir des Cotonniers, and Moose Knuckles. Learn more at www.teamworkcommerce.com

About ShippyPro

ShippyPro is the all-in-one shipping management solution designed for global e-commerce. Founded by Francesco Borghi and Lorenzo Rogai in Italy in 2016, our fulfillment technology helps businesses of any size in over 50 countries easily manage shipping, tracking, and returns for orders, providing the delivery experience customers expect from online stores.

Through our suite of multi-carrier shipping APIs and web platform, ShippyPro helps brands automate order management, monitor their shipping budgets, and save time and money each year by improving the efficiency of all shipping operations.

ShippyPro has built a vast logistics library, with 180 local and global Carriers and 81 Sales Channels natively integrated. This gives brands quick access to new shipping services and serves as a valuable accelerator for global expansion and omnichannel orchestration. The platform is available in 5 languages (English, Italian, French, Spanish, and German).

https://www.prnewswire.com/news-releases/lucchese-deploys-teamwork-commerce-solution-across-all-stores-302436112.html

24 April, 2025 – Florida, US: Teamwork Commerce, a global retail management solution, has partnered with Lucchese Bootmaker, an American manufacturer and retailer of luxury-level cowboy boots and western apparel, to transform its in-store operations. The partnership will see Teamwork Commerce deploy its advanced omnichannel retail solution across over 100 point-of-sale (POS) devices, ensuring seamless, high-touch interactions between Lucchese associates and customers.

The implementation will enable associates to move freely throughout the store, engaging with customers wherever they are. Using cloud technology that supports a centralized database with real-time data across all channels, the Teamwork Commerce solution provides in-store associates with seamless access to information required to deliver a truly connected and personalized shopping experience.

Lucchese will also leverage Teamwork’s partnership with Adyen to streamline payments. Teamwork’s integration of Adyen’s Pay-by-Link functionality will give additional checkout options, providing a secure way for associates to never miss a sale. Customers can use their preferred payment methods on branded, secure pages optimized for any device. As a result, the high-end retailer can provide effortless, secure payment options to deliver seamless checkout experiences.

Tim Latiolais, Chief Financial Officer at Lucchese, commented: “Delivering seamless customer experiences has become more important than ever. We aim to tie our high-quality products with top-tier shopping experiences to ensure an optimal level of customer satisfaction. We believe our partnership with Teamwork Commerce will empower us to ensure our store associates are equipped with the right technology to seamlessly complete checkout transactions, faster and more efficiently.”

Amber Hovious, VP of Marketing and Partnerships at Teamwork Commerce, said: “Lucchese is on a mission to provide unparalleled in-store experiences while maintaining the heritage and craftsmanship the brand is known for. We’re confident that our commerce solution will redefine the POS experience for Lucchese customers and look forward to our continued collaboration.”

Davi Strazza, President of North America at Adyen, Lucchese’s financial technology provider for payment processing added: “By unifying their commerce experience, from in-store to online, they’ve streamlined everything from terminal management to integrated returns, enabling faster rollouts and consistent service across channels. With enhanced capabilities like Pay by Link, larger screens for richer interactions, and real-time customer insights, Lucchese is building a smarter, more connected retail journey — backed by scalable infrastructure that supports their continued growth. Lucchese is turning payments into a strategic advantage—one that supports their rapid growth and deepens customer relationships across every touchpoint.”

By leveraging the Teamwork Commerce omnichannel solution, Lucchese will be able to streamline in-store operations, integrate the entire retail ecosystem, and empower associates to provide top-tier customer experiences.

With 31 stores across Texas, Montana, North Carolina, Georgia, Colorado, Tennessee, Oklahoma, and New Mexico, Lucchese crafts premium cowboy boots and apparel. Established in 1883, Lucchese uses time-honored craftsmanship techniques to build handmade boots of unrivaled quality, fit, comfort and style.

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About Teamwork Commerce

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalised experiences through invisible technology. Trusted by top retailers globally including, Moose Knuckles, Colorado Rockies, Asics, Milwaukee Bucks, Catbird and Paul Stuart. Learn more at  https://www.teamworkcommerce.com/

About Lucchese

Founded in 1883, Lucchese is an iconic Western lifestyle brand based in Texas. Known for its artisan-crafted cowboy boots, the heritage brand also features an extensive selection of casual footwear, custom felt hats, accessories, travel goods, as well as men’s and women’s apparel. At its over 25 retail locations, spanning from Dallas to Bozeman to Nashville, the storied Western brand is committed to providing a bespoke experience that focuses on handmade craftsmanship, quality, and style – which Lucchese is known for. For more information about the brand visit www.Lucchese.com or their social media channels: Instagram: @lucchese, Facebook: @lucchesebootmaker, X: @lucchese1883.