DUTIES AND RESPONSIBILITIES
The Sales Engineer will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Sales Engineer will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase.
Responsibilities
- Preparing and developing presentations of products and functionality in terms that relate to the audience (technical and non-technical)
- Meet with prospects for sales presentations, and research prospect requirements.
- Perform gap analysis of required functionality and current functionality
- Effectively communicate client needs to the R&D teams for future product enhancements
- Participate In RFI and RFP, supporting the sales team.
- Work with prospects and customers along with any with 3rd party solutions to architect a full solution.
- Review integration requirements with prospects and existing clients, with their 3rd party vendors.
- Work with the delivery team to hand over the project once executed.
- Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
- Stay informed on product updates and incorporate the latest functionality into demos, as needed.
- Stay up to date with the latest functionality and roadmap plans.
- Maintain Demo environment, including logging any issues and ensuring the latest version and functionality is installed