Keeping Customers Safe: How Spacepole Can Keep Customers & Staff Safe At The Point Of Sale

Jul 15, 2020 | Blog, Partner

Protecting Retail Staff

It is no secret that retail staff are at a very high risk of exposure to COVID-19. High volume retail environments where there are many touch-points, interactions and points of communication present a key issue for retailers. Retail locations cannot always enforce social distancing whether this is due to small retail stores or negligence on the part of customers; workers are increasingly at risk of contracting the virus. This additional risk presents problems for retailers, how can stores stay open if staff are sick, or customers are in danger?

The Key: Engineering safety controls. From safe work practices, PPE and physical barriers, retailers can create a landscape where customers & staff are protected during the shopping experience. SpacePole has created a range of tools that can be added to the point of sale in order to protect staff and consumers.

The Safeguard Screen

The SpacePole screen is a low cost and simple to install acrylic screen that creates a clear safety barrier for everyone at the point of sale. Providing social distancing and protecting store staff. Safe & contactless checkout has grown by 9% in the past 6 weeks with 74% of consumers noting this as their continued preference for the long term. A safety screen adds a key layer of protection at the point of sale, creating distance between the customer and retail staff, allowing a semi-normal store experience that is centered around safety and efficiency.

The Payment Paddle

Customers are comfortable with curbside pickup, this is not a new offering. But, it is one that has exploded in recent months. Curbside pickup & payment allows for increased flexibility and helps to minimize the risk of transmission during the payment experience. The payment paddle is designed to enable safe and speedy payment at the point of sale. A payment terminal is attached to the arm, giving retail staff 600MM of distance to ensure secure payments where only the customer has to touch the payment terminal. This helps to remove the fear that many customers have around handing cards over to retail staff and removes danger on the side of staff.

Prioritizing Hygiene

Prevention is always better than treatment, frequently disinfecting payment terminals is a new necessity. But, what about in between cleaning? Customers are constant, certainly at peak times it can be tough to keep the terminal clean. Adding hand sanitizer at the point of sale is a simple and effective method of reducing spread at a high touchpoint area of the retail location. Many retailers are already zip-tying and duct-taping hand sanitizer to the mount… the hand sanitizer dispenser can be easily attached to existing mounting systems. Enabling a visually clean, and practically convenient hygiene tool.

Teamwork Commerce + Spacepole: A Safe & Efficient Customer ExperienceKeep Customers Safe and engaged with Teamwork + Spacepole. With all of the tools retailers need to support and drive revenue in store Spacepole can help retailers during this pandemic and beyond with a variety of POS tools, mounts and hardware designed to enable a safe, efficient and engaging customer experience. Learn more: https://www.spacepole.com/

Related Posts

What Trends Will Shape Retail Businesses In 2023?

As retail businesses strive to stay competitive and relevant in the ever-evolving digital landscape, it is important to understand what trends will shape their business models over the next few years.  2023 Trends in the Retail Business By 2023, retailers will need to...

read more

Retail Outlook in Latin America: Peru

Perspectives for the Andean Country In this  outlook series of Retail in Latin America, we provide a vision of the challenges and perspectives of the retail sector that changed so much during the pandemic, and that forces us to change priorities to take advantage of...

read more

Holiday Shopping Guide

The holiday season is upon us and that means it's time to start shopping for gifts! If you're looking for some inspiration, look no further than our holiday shopping guide. Also, Black Friday and Cyber Week are just around the corner, so you can buy your gifts at a...

read more

Sign up for the newsletter

By submitting this form, you acknowledge that you have reviewed the terms of our Privacy Statement and consent to the use of data in accordance therewith.

Mobile POS

The Best Mobile POS App

Order Management System

The Cloud-Based Infrastructure

Inventory Management

Complete Visibility of Inventory

Clienteling

Empower your Sales Team

Secure CRM

Holistic Customer Experience

Reporting & Analytics

Enhance the Value of Your Data

Integrations

Seamless Integrations

High End Apparel POS

Put customer management first

Footwear & Apparel POS

Empower associates and focus on the customer

Museum POS

Customize the customer journey

Stadium & Arena POS

Drive efficient customer journeys

Success Stories

Watch our case study videos

Podcast

Commerce Talks is a retail industry podcast

Press Room

Teamwork in the news

Fact Sheets

Product suite information

The Team

Our retail vision

Careers

Join our team

Teamwork Cares

Volunteer branch

Contact Us

Holistic Customer Experience

Support Portal →

Support for Teamwork clients

Contact Us

Share This