How Moose Knuckles Delivers Global Retail Excellence with Adyen & Teamwork Commerce

Retail doesn’t scale on product alone. It scales on experience.

For Moose Knuckles, a brand known for bold design and premium craftsmanship, maintaining that experience across global markets required a technology foundation that could support growth without adding friction at the store level.

That’s where Adyen and Teamwork Commerce came in.

Reducing Friction at the Point of Sale

In retail, the final step of the journey matters just as much as the first.

Even small delays can impact conversion. In fact, 39% of shoppers will abandon a purchase if the payment takes too long, according to Adyen index reports. 

With Teamwork Commerce’s mobile POS, Moose Knuckles associates were able to complete transactions anywhere on the floor instead of directing customers to a fixed checkout.

Adyen impacted that experience with fast, secure, and flexible payments that worked consistently across every location.

The result was clear:

• Faster checkout with less friction
• More natural, one-to-one interactions with customers
• Fewer lost sales due to long lines or delays

A Partnership Proven in the Real World

The Moose Knuckles, Adyen, and Teamwork Commerce partnership is live in over 30 countries and was most recently showcased inside Adyen’s Amsterdam offices through a pop-up retail experience.

“Launching an exclusive retail experience in the heart of Amsterdam is a special milestone that marks our return to Amsterdam. Through our continued partnership with Adyen and Teamwork Commerce, we’re able to showcase how technology enhances the way customers engage with our brand.” said Govind Kanara, Senior Manager IT Operations and Security at Moose Knuckles.

Extending Impact Beyond the Transaction

Moose Knuckles also used Adyen Giving to integrate charitable donations directly into the checkout experience.

Customers were able to contribute to Amsterdam De Regenboog Groep during their purchase, turning everyday transactions into opportunities for impact without adding complexity to the process.

“From mobile checkout to integrated giving, Moose Knuckles built a retail model that’s both efficient and intentional,” said Amber Hovious, VP of Partnerships at Teamwork Commerce.

What This Partnership Actually Delivers

This partnership didn’t just improve operations. It changed how Moose Knuckles delivers retail at scale.

By aligning payments and store operations into a single system, Moose Knuckles created a model that is both scalable and experience-driven.

• Faster, more flexible checkout experiences
• Consistent operations across global locations
• Better tools for associates on the floor
• Built-in opportunities for customer engagement and impact

“Moose Knuckles is a premier example of a Canadian brand that understands that global expansion shouldn’t come at the cost of the customer experience,” said Sander Meijers, Canada Country Manager at Adyen. “By unifying their commerce stack, they’ve removed the technical complexity of international growth, allowing them to focus on what they do best: delivering a bold, premium brand experience in every market they enter.”.

By combining Adyen’s payments platform with Teamwork Commerce’s retail technology, Moose Knuckles is able to create connected customer journeys while supporting both global scale and local impact.