Teamwork’s AI Agent
Introducing
An AI Agent that works with you, empowering your associates, and elevating your brand as technology becomes a seamless part of every touchpoint.
PXP
Product Experience Platform
PXP is the foundation for unifying all product knowledge and enrichment, making associates as knowledgeable as if they’ve been with the brand for ten years.
Product Enrichment
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Unified Customer & Product Data
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Smart, Enriched Product Profiles
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Launch Products in Minutes
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Self-Improving AI Agent
Content Elevation & Localization
- Elevated Content Quality: Automatic grammar correction and clarity enhancements
- Instant Multi-Language Translation
- Full Customization and Regional Refinement
Pre-Scheduling & Versioning
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Effortless Product Versioning
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Scheduled Automated Launch
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Seasonal Updates in Minutes
AI-Generated Imagery & Assets
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Instant Content Expansion from a Single Photo
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Consistent, On-Brand Asset Generation
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Unified Management of All Media and Details
121 POS
121 POS Experience (In-Store)
The ultimate goal of the Product Experience Platform (PXP) and Customer Experience Platform (CXP) is to transform the in-store point of sale (POS) and engagement process into 121 Commerce.
Seamless Omnichannel Continuation
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Frictionless In-Store to Online Handoff
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AI-Driven Seamless Conversation Continuity
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Consistent, Tailored Omnichannel Experience
Capturing the Selling Ceremony
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Capture Every Individual Session
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Real-Time Associate Feedback & Correction
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Deepening Customer Intelligence over Time
AI-Powered Associate Support
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Real-Time AI Guidance for Associates
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Accurate, Data-Driven Recommendations (PXP + CXP)
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Consistent Product and Brand Communication
CXP
Customer Experience Platform (CXP)
CXP builds upon the PXP foundation, using customer interactions to continuously refine the AI Agent’s expertise.
Selling Ceremony
Each customer interaction is captured as an individual session and stored in CXP.
Associate Feedback
Associates can provide feedback/corrections following a session, strengthening the AI Agent’s ability to learn from real-world experiences.
Deepening Knowledge
This feedback enriches the AI Agent’s intelligence, deepening its understanding of your customer over time to improve future recommendations.
121 Commerce: The Future of Retail
Expert Guidance In-Store
Associates have real-time AI Agent support for answering questions and recommending products.
Seamless Transition
The interaction session can be continued by the customer at home. The AI Agent carries the interaction forward to help them navigate, compare, and purchase.