Everything the museum sells, reconciled.
The gift shop, the membership desk and the donation ask usually sit on three systems that never meet. Teamwork Commerce puts them on one, with a single visitor record behind all three, and leaves the ticketing system you already run to do what it does.
Late afternoon at the gallery exit. A family buys the exhibition catalog, renews their membership and adds a donation in one transaction, on the iPhone of the associate standing by the door.
The shop, membership and giving, one device.
Stop running the gift shop, memberships and donations on three systems that never reconcile. Teamwork's Mobile POS handles all three from one device, in the lobby, at the front desk, in the gift shop, or at an off-site fundraising event.
- Mobile queue-busting: sell merchandise and memberships anywhere, eliminating lines and freeing floor space
- Membership at POS: look up members by name or card, view history, renew, and apply discounts, in milliseconds
- Donations at checkout: taken in the same transaction as the shop purchase, no plugins
- Off-site events: take the full POS to fundraising galas, traveling exhibitions, and museum fairs on a mobile device
See the total "Value to the Institution."
General-purpose commerce tools keep retail data separate from the member record, and legacy institutional systems are slow. Teamwork bridges the gap, a single profile for every visitor, whether they bought a membership, a book, or made a donation. Track member lifetime value wherever they buy.
- Unified visitor profiles: gift shop purchases, membership level and donation status in one view
- Donor & member analytics: track LTV across the gift shop, membership and donations for high-impact fundraising campaigns
- Clienteling for museums: staff can thank a member for their support or suggest a catalog based on their interests
One visitor. The shop, membership and giving.
Cultural institutions run several businesses at once. They should not run several systems.
The shop goes to the visitor
An associate sells from the lobby, the gallery exit or a stand beside the exhibition, instead of one fixed till by the door.
See the POSMembership sells itself at the counter
Sign-up and renewal happen in the flow of the transaction, with the profile created on the spot.
See customer dataThe shop knows who they are
Gift shop purchases attach to the member record, so retail and membership stop being separate worlds.
See customer dataDonations at the point of sale
Giving is offered where the visitor already has their wallet out.
See the POSOne report for the board
Retail, membership and donations in a single view instead of three exports.
See analyticsWhat museums and cultural institutions need.
One gift shop gets by on separate systems and good staff. Add a second site, a membership program and a busy season, and every seam between those systems turns into a queue.
Mobile POS everywhere
Lobby, gift shop, gallery exit, school-bus drop-off, fundraising gala. One device handles merchandise, memberships and donations, and temporary exhibition retail sets up in minutes.
Traveling exhibition inventory
Real-time stock across gift shops, warehouse, and traveling venues, when an exhibit travels, its shop inventory travels with it. RFID or barcode, ship-to-home included.
Tax and fiscal rules per market
VAT, GST and fiscal requirements handled across the 40+ markets the platform is localized for, so a second site abroad runs on the same setup.
Gift cards & e-commerce
Digital and physical gift cards that work across the shop and online, with ship-to-home from the gift shop.
150+ reports
Visitor spending, membership renewals, gift shop performance, donation trends, and exhibition ROI cloud back office dashboards built for institutional decisions.
Institutional security
SOC 2 Type 2, GDPR, and PCI DSS, with enterprise-grade permissions that satisfy government-funded and private institutions alike.
Institutions running the shop, membership and giving as one.
For directors of retail and operations, the win is consolidation: fewer systems, one reconciliation.
Los Angeles and New York: institutions that run their retail on Teamwork Commerce.
Gift shop, membership and donations reconcile together, alongside the ticketing you already run.
Museum and cultural retail questions, answered.
Yes. The Mobile POS handles gift shop merchandise, membership renewals and donation collection on a single device. It does not sell admission: the ticketing system you already run keeps doing that. Staff can process any transaction type anywhere, in the lobby, gallery, gift shop, or at off-site fundraising events.
Museum-specific systems tend to lead with admissions and treat the shop as an afterthought, which is the opposite of where Teamwork Commerce is strong. We do not sell admission. What we run is the commercial side: enterprise gift shop inventory with RFID, membership and donations in the same transaction, member lifetime value tracked across all of it, mobile POS that travels to an off-site fundraiser, fiscal compliance including VAT and GST, and SOC 2 Type 2 security for government-funded institutions. It sits alongside your ticketing rather than replacing it.
A general-purpose POS keeps the shop's data in its own world, with no idea who is a member or a donor. Teamwork Commerce puts the gift shop, membership and donations on one record: real-time inventory with RFID, 150+ reports, and mobile POS that works at an off-site event as well as it does in the lobby. Admission stays with the ticketing system you already run.
Yes. Teamwork's unified CRM creates a single profile for every visitor that aggregates gift shop purchases, membership level and donation history into one "Value to the Institution" metric. This enables targeted fundraising campaigns, personalized staff interactions, and data-driven membership tier strategies.
The Broad and MoMA are Teamwork Commerce clients. The platform serves museums and cultural institutions that need the gift shop, membership and donations on one mobile-first platform, with enterprise security (SOC 2 Type 2) and global compliance.
Built for a queue that forms all at once.
Kiosk mode
Lock a screen into a dedicated self-registration kiosk so visitors sign themselves up for membership.
Price check before login
Check a price, active promotions, or stock without signing into the terminal.
Tap to Pay anywhere on site
Native NFC on the iPhone turns any associate into a register at an event or pop-up.
Gift receipts from the shop
Split a single transaction into individual gift receipts, item by item.
Consolidate what you sell.
Bring your shop, membership and donation flows. We will map them onto one system and show what reconciliation looks like after.
- A working session, not a slide deck
- Straight to a technical specialist who knows retail
- Your details stay with us, no list sharing
The shop, the membership, the donation.
See how Teamwork Commerce unifies the gift shop, membership and donations for museums and cultural institutions.