Florida, US: July 2nd, 2024: In May of 2023, Teamwork Commerce, a global retail management software provider, attained SOC 2 Type 1 compliance. Now, Teamwork Commerce has achieved SOC 2 Type 2 compliance as well, for all Teamwork Commerce Premier Edition customers. These accreditations serve as benchmarks for a company's ability to safeguard its clients' data.
About SOC 2 compliance
In the US, and increasingly worldwide, SOC 2 (Service Organization Controls, Level 2) is a highly regarded and trusted report due to the in-depth third-party scrutiny outside auditors apply against the processes used across a company (including Human Resources, Marketing, Infrastructure, Security, Service, and Development) to help ensure the confidentiality, integrity, and availability of Premier Edition clients' data.
SSAE (Statement on Standards for Attestation Engagements) No. 21 System and Service Organization Controls (SOC) is a set of standards developed by the American Institute of Certified Public Accountants (AICPA). The compliance audits are performed by an independent third-party service auditor, and the process involves a comprehensive evaluation and testing of a company's policies, procedures, and safeguards related to data security, availability, and confidentiality.
Teamwork Commerce customers are already benefiting from the security measures put in place during the compliance process. SOC 2 compliance demonstrates that a company adheres to best practices around data security, availability, and confidentiality, and represents those practices fairly, an indication that a company prioritizes data security and has the appropriate safeguards in place.
What it means for retailers
Tom Godfrey, VP of Technical Services at Teamwork Commerce, said: "At Teamwork Commerce, we recognize the significance of data security for retailers, particularly in today's context where cyber-attacks and data breaches are becoming increasingly common. When it comes to customer data as well as server and application access, Teamwork Commerce ensures that security, availability, and confidentiality are built into our product and processes. Our recent SOC 2 readiness program confirms it. We are committed to enhancing our platform and processes to provide exceptional customer service."
Future commitment
Teamwork Commerce is also working toward ISO 27001 certification. This international standard similarly provides a framework for information security management systems and requires a comprehensive approach to risk management and data protection.
About Teamwork Commerce
Teamwork Commerce is a leading omnichannel solution, providing retailers with point of sale, order management, inventory control, CRM, and analytics, alongside an ecosystem of integrations that make unified commerce a seamless activity. Teamwork Commerce serves top retailers in over 20 countries globally, including Moose Knuckles, Colorado Rockies, Asics, Milwaukee Bucks, and Paul Stuart.